Is 305 Recovery Group a medical facility?+
No. We are a non-medical recovery house — we provide a comfortable place to rest, along with caregiver support, meals, and transportation. We do not perform surgery, provide medical treatment, or replace your surgeon's or physician's care.
When should I arrive?+
Guests must check in one day before their scheduled surgery. If your requested dates don't fit that, submit your request anyway — our team will reach out to work out the details.
How much is the deposit, and when is it due?+
A $250 deposit is due after your stay is approved and priced. Your reservation is confirmed once your deposit is received.
What payment methods do you accept?+
You can pay securely by card right from your guest portal.
What if I need to reschedule or cancel?+
Deposits are non-refundable, but we will work with you if you need to reschedule or cancel. If a medical condition prevents your surgery from proceeding, we'll ask for supporting documentation.
What's included, and what costs extra?+
Caregiver support, meals, and key transportation (airport pickup/drop-off, pickup from surgery, your post-op appointment, and medication pickup) are included. Massage, transportation to outside appointments, one-on-one care, and other custom services are optional and only added to your invoice if you request them and Alex approves them.
Can I see photos of the property?+
Yes — we keep our photos on Instagram rather than a large photo gallery here.
Do I need to create an account to request a stay?+
No. You can submit a stay request without creating an account or a password. Once your stay is approved, you'll get a secure link by email to access your guest portal — no password required there either.